Privacy Policy
Effective Date: January 1, 2025
At Elevate.Social ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, username, and password when you create an account.
- Payment Information: Billing details and payment method information processed securely through our payment processors.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
- Content You Upload: Any media, text, or other content you create or upload to Elevate.Social.
- Communication Data: Messages you send through our platform or to our support team.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your payments and manage subscriptions
- Send you important updates, notifications, and promotional content (you can opt-out anytime)
- Improve our platform based on usage patterns and feedback
- Provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our platform (e.g., payment processors, hosting services, email providers).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
- We use industry-standard security measures to protect your information.
- All payment information is encrypted and processed securely through trusted payment processors.
- While we take reasonable precautions, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
- We use cookies and similar technologies to improve user experience and analyze platform usage.
- You can manage cookie preferences through your browser settings.
- Disabling cookies may affect your ability to use certain features.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt-out of marketing communications
- Export your data in a portable format
To exercise any of these rights, contact us at support@elevate.social
7. Data Retention
- We retain your information for as long as your account is active or as needed to provide services.
- After account deletion, we may retain certain information for legal, tax, or regulatory purposes.
8. Third-Party Links
- Our platform may contain links to third-party websites.
- We are not responsible for the privacy practices of external sites.
- We encourage you to review their privacy policies before sharing information.
9. Children's Privacy
- Elevate.Social is not intended for users under the age of 18.
- We do not knowingly collect information from minors.
- If we discover that a minor has provided information, we will delete it promptly.
10. Changes to This Policy
- We may update this Privacy Policy from time to time.
- Changes will be posted on this page with an updated effective date.
- Continued use of Elevate.Social after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@elevate.social